How do I make a return?Updated 4 months ago

All returns must be authorized by a team member - call or chat with us today! 

All sales are final and as is. All deposits to hold merchandise are non-refundable. All returns are at the sole and exclusive discretion of XIDAX, must take place within 30 days of purchase, and will be charged a rental fee of 20% of the PURCHASE PRICE, whether a refund is requested before or after shipment of the system. Any returns after 30 days will be charged a restocking fee of 20% of the PURCHASE PRICE. Microsoft Windows and Office products and other activated software cannot be accepted back for refund or credit.